Everything you need to know

DISPATCH AND DELIVERIES

We aim to dispatch all standard items within 3 working days of receiving your order.
For bespoke or made-to-order designs, please allow up to 5 working days for your arrangement to be carefully created before dispatch.

All orders are sent via a tracked delivery service, and you will receive tracking details once your order has been dispatched so you can follow your delivery.

Please ensure that the delivery address provided at checkout is correct, as we cannot accept responsibility for delays or lost parcels due to incorrect address details being supplied.

We take great care when packaging every order to ensure your faux flowers arrive safely and in perfect condition.

REFUNDS AND RETURNS

If you are not entirely satisfied with your purchase, please contact White Blossom Interiors within 72 hours of receiving your order. Items can then be returned to us in an unused and resalable condition within 7 days for an exchange or refund of the full purchase price, excluding the original postage cost.

If goods arrive faulty or damaged, the customer must inform us as soon as possible. We will require notification by email along with photographic evidence showing the fault or damage so that we can review the issue and arrange the return if necessary.

All items must be returned in their original packaging, as failure to do so may mean we are unable to offer an exchange or refund. Once the item has been received and checked, an exchange or refund will be offered where appropriate.

We strongly recommend using an insured and tracked delivery service when returning items and keeping proof of postage, as we cannot accept responsibility for goods lost or damaged in transit.

Refunds will be processed within 48 hours of receiving the returned item(s).

Thank you for shopping with White Blossom Interiors. 🤍

INTERNATIONAL DELIVERIES

We are happy to ship to most international destinations.
If you would like to place an order for delivery outside of the UK, please contact us at
hello@whiteblossominteriors.co.uk with the details of the item(s) you wish to purchase and your full delivery address.

We will then provide you with a personalised shipping quotation before the order is placed.

International delivery costs will vary depending on the size, weight, and destination of the parcel.

TERMS & CONDITIONS

All prices shown on the White Blossom Interiors website are correct at the time of publication.
Prices are listed in British Pounds (£) and include VAT at the current rate where applicable.
We reserve the right to change prices at any time without prior notice.
All items sold by White Blossom Interiors are described as accurately as possible at the time of listing. However, due to the handmade and bespoke nature of many of our designs, sizes, colours, and finishes may vary slightly, and all measurements are approximate.
We make every effort to ensure product details, descriptions, and images are correct, but cannot guarantee that colours will appear exactly the same on all screens.
By placing an order through our website, you agree to these terms and conditions.

COLLECTIONS FROM OUR WORKSHOP

White Blossom Interiors is an online-based faux flower specialist, however customers are welcome to collect orders from our workshop by arrangement.

Collections can be made from:
98–100 Mill Street, Macclesfield, Cheshire, SK11 6NR

As we are not open as a walk-in shop, all collections must be arranged in advance after placing your order through our website, social media, or WhatsApp.

When collecting, the shutters may be down as we are working inside the workshop, so please either knock on the window or call us on:
07908 038671

This allows us to continue creating orders while still offering the option for local collection.

Thank you for your understanding and for supporting White Blossom Interiors. 🤍